Undercover Uber driver

This is such a good article which taught me a lot about Uber, but the following two parts stood out for obvious reasons-

Travis Kalanick, the CEO and founder of Uber, said at a conference last year that he’d replace human Uber drivers with a fleet of self-driving cars in a second. “You’re not just paying for the car — you’re paying for the other dude in the car,” he said. “When there’s no other dude in the car, the cost of taking an Uber anywhere becomes cheaper than owning a vehicle.” That, he said, will “bring the cost below the cost of ownership for everybody, and then car ownership goes away.”

and

Morake says he doesn’t usually accept requests more than 10 minutes away, because customers tend to get impatient and cancel when he’s halfway there. He finally accepted mine because it was coming from a hospital and seemed desperate. “So it called one time, two times, three times — I said, ‘Maybe this person don’t have nobody else.’”

The contrast is so striking — Morake, who accepted a ride against his own best interests out of human kindness, and Uber, which treats him and so many other drivers as utterly disposable numbers in an equation.



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