Notably, Microsoft said it would offer a refund to certain customers who own the Band. It includes those whose device is still covered under warranty, or, alternatively, anyone considered as an “active user” of the device. Microsoft defines this as someone “who has worn the Band on their wrist and completed a data sync from the Band to the Health Dashboard between December 1, 2018, and March 1, 2019.” More here.
Good move from Microsoft. One of the things I consider when purchasing a tech product is longevity. Not just in terms of the hardware, but for how long I expect the software to work and at least in this instance some will get their money back.