COFFEE giant Costa has been slammed after slapping customers with a 20p price hike on all drinks – after promising to raise staff wages but NOT prices.
To much fanfare, the UK’s biggest coffee chain announced it was set to lift employee pay above the minimum hourly rate without pushing up the cost of its lattes and cappuccinos.
But now The Sun can reveal the Whitbread-owned business has added 20p to the cost of favourites such as Americanos and flat whites bought in its 2,000-plus cafes.
And drinks purchased using Costa Express machines – there are more than 6,000 found on forecourts, train stations and corner shops – have risen by 10p.
The move has prompted outraged customers to take to social media to question whether they had been overcharged… More at The (awful) SUN.
If you can afford £2.80 for a coffee, you can probably afford the extra 20p so that the (always) helpful and polite staff get paid a little more. Not unusual for The SUN to over-dramatise and to take a couple of winging comments from social media in order to create a news article.